Called TDH and it was a pleasure dealing with Wally. We received quotes from other companies just to receive the same old story from every salesman. Wally came out, was incredibly knowledgeable and was also onsite for the install to ensure everything was done correctly. He was not just a sales guy. He’s part of the install team and I appreciated that. Our friends have used their services multiple times and we will too!
Kris Dahl
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July 03, 2024
TDH Mechanical did an outstanding job on the replacement of our furnace and AC systems. Tim (owner) came out quickly to review the job and gave us a competitive price for a complete replacement. His installation crew are true HVAC craftsmen. The quality of their work is outstanding!
Ken Graham
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April 14, 2024
Phone access to the owner. Same day estimate. Fair pricing (I had other estimates, theirs was significantly lower). None of the over-selling pressure so common in HVAC. No deposit required, perhaps because I'd used them for a similar job 13 years earlier in a different home. Easy scheduling for install of A/C. Early arrival. All requests met or exceeded. Safety inspection of furnace which did not need replacement. Great at handling my questions. New A/C worked correctly the first time. Actually a pleasant experience. Paid securely by credit card at the end of the job. Tim (owner), Wally (estimator and lead installer), Jesus, Reuben, and Jackie (scheduling) know what they are doing and treated us with respect and good humor. TDH Mechanical, Inc people are first class in every way.
Alan Kaisher
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May 24, 2023
They cleaned my AC unit after another firm I had called left my unit dirty even though I had called for a AC cleaning and spring checkup.
The other firm's technician claimed I had multiple things wrong with my unit and I needed to shell out a minimum of $600. And he then kept going by telling me I should get a package deal which guarantees certain things for $1600. I said no thanks and told him I'd be calling the firm that installed my unit. He then told me they aren't really supposed to clean a defective AC unit and he wasn't kidding as he did a terrible job of it. And this company's policy is that they no longer open the top of an AC unit to clean out all the leafs and debris.
Ken Property Manager
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November 28, 2022
We selected TDH Mechanical for our Multi-Unit Apartment Building in Aurora,IL after careful and methodical evaluation of 6 other Boiler HVAC Experts. Each of them evaluated our situation in detail just as TDH Mechanical did and proposed a solution/price. We selected TDH Mechanical for many reasons, and wanted to share with you in this open feedback/review forum. And yes, we read all of the reviews / feedback from all sources, and of course, and TDH Mechanical has a huge list of happy and satisfied customers, and here we are adding one strong one to his huge list.
Based on our detailed set of questions regarding the installation, Tim personally got the Boiler installation expert to visit the site to answer all our specific questions, pipe-replacement-detail and that discussion instilled huge amount of confidence in us. Tim, also allowed us to clarify some of the matters via email to ensure full clarity of the proposed Boiler solution. We had a huge variation of answers from various HVAC experts including some out of the box, and completely out of bounds in terms of prices.
Tim's team kept is simple, relevant, and proposed the best and most simplistic answer that would meet our specific requirements. Tim's style of management is instilled in his people from a work ethic, honesty & integrity, exact date of start as promised, timely show at the job site, no waste of time during the work-day, and timely finish without rushing.
Post,Covid in 11/2022, it is rare to find these ethics in companies especially for a job of this size. The simple high confidence message and low tone that Tim portrayed on the phone, without any pressure to make decision made this a Win-Win for us. His team did an absolute perfect job with the Boiler installation, with no compromises, or short-cuts, relayed all the instructions required for on-going maintenance, and put in the best value-based-competitive solution (not the lowest price), with a perfect show of customizing to our specific requirements.
Our completely independent with no relations with anyone at TDH until this transaction, we can clearly say that TDH Mechanical wins our hearts and made us a referencable customer for life with this 1st job that we gave him, there will be many more to follow.
Called TDH and it was a pleasure dealing with Wally. We received quotes from other companies just to receive the same old story from every salesman. Wally came out, was incredibly knowledgeable and was also onsite for the install to ensure everything was done correctly. He was not just a sales guy. He’s part of the install team and I appreciated that. Our friends have used their services multiple times and we will too!
TDH Mechanical did an outstanding job on the replacement of our furnace and AC systems. Tim (owner) came out quickly to review the job and gave us a competitive price for a complete replacement. His installation crew are true HVAC craftsmen. The quality of their work is outstanding!
Phone access to the owner. Same day estimate. Fair pricing (I had other estimates, theirs was significantly lower). None of the over-selling pressure so common in HVAC. No deposit required, perhaps because I'd used them for a similar job 13 years earlier in a different home. Easy scheduling for install of A/C. Early arrival. All requests met or exceeded. Safety inspection of furnace which did not need replacement. Great at handling my questions. New A/C worked correctly the first time. Actually a pleasant experience. Paid securely by credit card at the end of the job. Tim (owner), Wally (estimator and lead installer), Jesus, Reuben, and Jackie (scheduling) know what they are doing and treated us with respect and good humor. TDH Mechanical, Inc people are first class in every way.
They cleaned my AC unit after another firm I had called left my unit dirty even though I had called for a AC cleaning and spring checkup. The other firm's technician claimed I had multiple things wrong with my unit and I needed to shell out a minimum of $600. And he then kept going by telling me I should get a package deal which guarantees certain things for $1600. I said no thanks and told him I'd be calling the firm that installed my unit. He then told me they aren't really supposed to clean a defective AC unit and he wasn't kidding as he did a terrible job of it. And this company's policy is that they no longer open the top of an AC unit to clean out all the leafs and debris.
We selected TDH Mechanical for our Multi-Unit Apartment Building in Aurora,IL after careful and methodical evaluation of 6 other Boiler HVAC Experts. Each of them evaluated our situation in detail just as TDH Mechanical did and proposed a solution/price. We selected TDH Mechanical for many reasons, and wanted to share with you in this open feedback/review forum. And yes, we read all of the reviews / feedback from all sources, and of course, and TDH Mechanical has a huge list of happy and satisfied customers, and here we are adding one strong one to his huge list. Based on our detailed set of questions regarding the installation, Tim personally got the Boiler installation expert to visit the site to answer all our specific questions, pipe-replacement-detail and that discussion instilled huge amount of confidence in us. Tim, also allowed us to clarify some of the matters via email to ensure full clarity of the proposed Boiler solution. We had a huge variation of answers from various HVAC experts including some out of the box, and completely out of bounds in terms of prices. Tim's team kept is simple, relevant, and proposed the best and most simplistic answer that would meet our specific requirements. Tim's style of management is instilled in his people from a work ethic, honesty & integrity, exact date of start as promised, timely show at the job site, no waste of time during the work-day, and timely finish without rushing. Post,Covid in 11/2022, it is rare to find these ethics in companies especially for a job of this size. The simple high confidence message and low tone that Tim portrayed on the phone, without any pressure to make decision made this a Win-Win for us. His team did an absolute perfect job with the Boiler installation, with no compromises, or short-cuts, relayed all the instructions required for on-going maintenance, and put in the best value-based-competitive solution (not the lowest price), with a perfect show of customizing to our specific requirements. Our completely independent with no relations with anyone at TDH until this transaction, we can clearly say that TDH Mechanical wins our hearts and made us a referencable customer for life with this 1st job that we gave him, there will be many more to follow.