I contacted McNally's for a second opinion, following another company disabling the gas to my furnace due to reported cracks in the heat exchanger. I explained that my situation was urgent and time-sensitive, and McNally's was able to schedule a technician (Cory) to stop by same-day. Cory was super helpful, and showed me the video of the inside of my furnace as he was doing his detailed check. He also used a CO2 scanner to show me the results (first company did not show these results). He explained that while the first opinion may have been overly-cautious, it was still recommended to repair or replace the furnace. He referred me to his sales/comfort team, Craig, who stopped by the next day. Prior to Craig stopping by, I had already decided to replace both the Furnace and A/C units at the same time since the A/C was 30+ years old and I was expecting to replace next summer anyway.
Craig spent a good amount of time inspecting my system for furnace replacement, and then spent about an hour with me, walking through the different options and explaining the value of each part (going so far as to actually draw me a diagram of how heat pumps work!)- overall he answered all questions I had and made sure I was comfortable with the purchase decision.
The appointment time for the install was lengthy- 9 days from the date of signing the contract. But considering the scope of work and likely high-demand during this time of year, I wasn't too surprised by that.
My McNally's install techs were Pete & Ryan. They showed up on time and got to work quickly after asking me a few questions. The work took about 6 hours, and at the end they walked me through how to use the new thermostat, recommended settings, etc. Overall they were very friendly and the new units look good!
Investing in a new furnace + AC is a big decision, and when making that big of an investment in my house, I want to make sure I get the work done right the first time with a company I trust. These guys were 5 stars across the board.
Brandon Eble
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December 03, 2024
Hired McNally’s to install a mini split to an extension of our house. They had very competitive pricing and gave insights on savings with taxes and whatnot (other companies did not mention this stuff to us when quoting). Lou was able to quote everything over the phone and stopped out to make sure everything was good before sending an installation team out. Jeff and Manny did the installation (pretty quick, 3 hrs, was expecting it to take longer). They were extremely easy to work with and were good in covering up and cleaning up when they were done. Would 100% hire this team again for any future work.
Don
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October 28, 2024
McNally's HVAC was an outstanding company to work with when it came to replacing my AC system! My daughter and her husband used them so I got to preview their quality of work and didn't bother to call anyone else. Russ was my sales person and knew exactly what I wanted. He is professional, not pushy, listens to the customer, and experienced as a former installer. His knowledge is top notch and that actually saved me money.
The installers Garrett and Mark were very professional and worked on my home like it was their own. They covered and protected my floors and carpets when working inside, and when they were done you couldn't tell they were there.
I recommend this company to anyone looking to replace or service their HVAC system. I will use them again.
James Crockett
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October 01, 2024
McNally's was professional, on-time, and very respectful of my home. They finished a dual zone AC/Furnace installation in half a day. Craig quoted the job and was extremely competitive on pricing. I highly recommend McNally's for your home HVAC needs!!!
Patrick Keating
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January 08, 2025
Esteban came to my house and encouraged me to observe and learn as he went through his inspection. He immediately noticed issues and explained them to me. He explained the costs of parts versus buying a new system. He was kind and made things easy to understand. I ended up needing new systems as mine were over 20 years old. Esteban had Russ from sales at my house later that day, and I had a complete install the next day. Excellent work by the whole team starting with Esteban! I highly recommend McNally's.
I contacted McNally's for a second opinion, following another company disabling the gas to my furnace due to reported cracks in the heat exchanger. I explained that my situation was urgent and time-sensitive, and McNally's was able to schedule a technician (Cory) to stop by same-day. Cory was super helpful, and showed me the video of the inside of my furnace as he was doing his detailed check. He also used a CO2 scanner to show me the results (first company did not show these results). He explained that while the first opinion may have been overly-cautious, it was still recommended to repair or replace the furnace. He referred me to his sales/comfort team, Craig, who stopped by the next day. Prior to Craig stopping by, I had already decided to replace both the Furnace and A/C units at the same time since the A/C was 30+ years old and I was expecting to replace next summer anyway. Craig spent a good amount of time inspecting my system for furnace replacement, and then spent about an hour with me, walking through the different options and explaining the value of each part (going so far as to actually draw me a diagram of how heat pumps work!)- overall he answered all questions I had and made sure I was comfortable with the purchase decision. The appointment time for the install was lengthy- 9 days from the date of signing the contract. But considering the scope of work and likely high-demand during this time of year, I wasn't too surprised by that. My McNally's install techs were Pete & Ryan. They showed up on time and got to work quickly after asking me a few questions. The work took about 6 hours, and at the end they walked me through how to use the new thermostat, recommended settings, etc. Overall they were very friendly and the new units look good! Investing in a new furnace + AC is a big decision, and when making that big of an investment in my house, I want to make sure I get the work done right the first time with a company I trust. These guys were 5 stars across the board.
Hired McNally’s to install a mini split to an extension of our house. They had very competitive pricing and gave insights on savings with taxes and whatnot (other companies did not mention this stuff to us when quoting). Lou was able to quote everything over the phone and stopped out to make sure everything was good before sending an installation team out. Jeff and Manny did the installation (pretty quick, 3 hrs, was expecting it to take longer). They were extremely easy to work with and were good in covering up and cleaning up when they were done. Would 100% hire this team again for any future work.
McNally's HVAC was an outstanding company to work with when it came to replacing my AC system! My daughter and her husband used them so I got to preview their quality of work and didn't bother to call anyone else. Russ was my sales person and knew exactly what I wanted. He is professional, not pushy, listens to the customer, and experienced as a former installer. His knowledge is top notch and that actually saved me money. The installers Garrett and Mark were very professional and worked on my home like it was their own. They covered and protected my floors and carpets when working inside, and when they were done you couldn't tell they were there. I recommend this company to anyone looking to replace or service their HVAC system. I will use them again.
McNally's was professional, on-time, and very respectful of my home. They finished a dual zone AC/Furnace installation in half a day. Craig quoted the job and was extremely competitive on pricing. I highly recommend McNally's for your home HVAC needs!!!
Esteban came to my house and encouraged me to observe and learn as he went through his inspection. He immediately noticed issues and explained them to me. He explained the costs of parts versus buying a new system. He was kind and made things easy to understand. I ended up needing new systems as mine were over 20 years old. Esteban had Russ from sales at my house later that day, and I had a complete install the next day. Excellent work by the whole team starting with Esteban! I highly recommend McNally's.