Green Clean was efficient and informational- they were able to service me next day and gave me all information needed over the phone. My experience with Dave L was even better - he was friendly, professional, and extremely knowledgeable. He took his time to walk me through the ins and outs of the service and answer my additional (and complicated) questions. It’s clear his passion goes beyond just servicing- he cares about his customers! Attached are before and after photos- what a difference.
Felicia Wilson
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January 08, 2025
Edited: Costly but needed! I was not prepared to pay for pre-treament, but I could not have this service half done.Technician Edwin was patient, informative, and professional. He addressed and took care of my concerns.
I scheduled to have two rooms of carpet and one sofa cleaned and didn't expect that more than the three spots would need pre-treatment. Neither had been cleaned in three years. Well, Edwin told me and showed me it was needed.(That water was filthy, so that meant the sofa nd rug were that I was unable to see, with my natural eyes and the ultra ray violet light.)
Going forward, I will clean them myself. As I am still scratching my head to how just the traffic areas were cleaned and cost $253 total.
The rooms were $29.99 each, and the couch was $75. Pre-treament for the couch was $6 or $12 and .25 per square footage for the carpet, and the place is very small . Only the walk areas of the two rooms were done. He did tackle the stains undeneath a shelf and in front of the sitting chair. Then, the use of my debit card added to the total.
They did not honor the online coupon for $19.99 each room and said that that special was iver and could not be used unless 5 rooms were being cleaned.
This total cost has placed me where I didn't expect to be. I will shop around for a device to maintain the cleaning of the sofa and carpet. #Good&costly job.
Thanks, Edwin.
Danelle Bullon
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September 06, 2024
Very good company! Was told one price and had no hidden fees added. Alonso did our sectional and our stairway and did an exceptional job. He was very enthusiastic and explained everything to us so we understood the difference between how they clean vs using the name brand cleaners. The carpet honestly looks new and the sectional looks beautiful and it took away all the pet odors!
Smith Smith
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September 01, 2024
I hired this company to have my carpet cleaned, I was quoted a fair price , when the tech arrived and walked around and finally gave me a different quote! It was 5x more! I agreed thinking I was going to have a clean dry carpet , unfortunately that wasn’t the case . The machine they used lest about a gallon of water on my kitchen floor and my carpet was SOAKED and dirty ! Thee tech didn’t want to move 5lb furniture so he just went around it . I called the company and spoke to owner , he was ruthless so unprofessional, wouldn’t even let me explain my concerns. He agreed to remove a $130 fee to take the waste away ! What !! Hidden fee ! He did send a different tech and he only agreed to redo the spots the tech advised ! Not the customer! The second tech was very professional and helpful. Unfortunately I was VERY disappointed with their service and feel that I was ripped off . NEVER again ! Please pay attention when tech walks thru and gives you a different quote because they have hidden fees and you will be left with soggy we dirty carpet .
elizabeth rendon
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October 15, 2024
Jerry came in, saw what needed done, told me exactly what he was going to do, showed me the cost and got to work. No muss, no fuss, no upsell, no wasted time. He was so efficient it was mind blowing! He even got a few spots on the carpet that I'm pretty sure bothered HIM more than they bothered ME. Lol! The whole process (ventilation cleaning and sanitizing and couch cleaning) was done in 2.5 hrs. Totally worth it! I don't have the after picture of the vents, but I saw them and they're clean.
Green Clean was efficient and informational- they were able to service me next day and gave me all information needed over the phone. My experience with Dave L was even better - he was friendly, professional, and extremely knowledgeable. He took his time to walk me through the ins and outs of the service and answer my additional (and complicated) questions. It’s clear his passion goes beyond just servicing- he cares about his customers! Attached are before and after photos- what a difference.
Edited: Costly but needed! I was not prepared to pay for pre-treament, but I could not have this service half done.Technician Edwin was patient, informative, and professional. He addressed and took care of my concerns. I scheduled to have two rooms of carpet and one sofa cleaned and didn't expect that more than the three spots would need pre-treatment. Neither had been cleaned in three years. Well, Edwin told me and showed me it was needed.(That water was filthy, so that meant the sofa nd rug were that I was unable to see, with my natural eyes and the ultra ray violet light.) Going forward, I will clean them myself. As I am still scratching my head to how just the traffic areas were cleaned and cost $253 total. The rooms were $29.99 each, and the couch was $75. Pre-treament for the couch was $6 or $12 and .25 per square footage for the carpet, and the place is very small . Only the walk areas of the two rooms were done. He did tackle the stains undeneath a shelf and in front of the sitting chair. Then, the use of my debit card added to the total. They did not honor the online coupon for $19.99 each room and said that that special was iver and could not be used unless 5 rooms were being cleaned. This total cost has placed me where I didn't expect to be. I will shop around for a device to maintain the cleaning of the sofa and carpet. #Good&costly job. Thanks, Edwin.
Very good company! Was told one price and had no hidden fees added. Alonso did our sectional and our stairway and did an exceptional job. He was very enthusiastic and explained everything to us so we understood the difference between how they clean vs using the name brand cleaners. The carpet honestly looks new and the sectional looks beautiful and it took away all the pet odors!
I hired this company to have my carpet cleaned, I was quoted a fair price , when the tech arrived and walked around and finally gave me a different quote! It was 5x more! I agreed thinking I was going to have a clean dry carpet , unfortunately that wasn’t the case . The machine they used lest about a gallon of water on my kitchen floor and my carpet was SOAKED and dirty ! Thee tech didn’t want to move 5lb furniture so he just went around it . I called the company and spoke to owner , he was ruthless so unprofessional, wouldn’t even let me explain my concerns. He agreed to remove a $130 fee to take the waste away ! What !! Hidden fee ! He did send a different tech and he only agreed to redo the spots the tech advised ! Not the customer! The second tech was very professional and helpful. Unfortunately I was VERY disappointed with their service and feel that I was ripped off . NEVER again ! Please pay attention when tech walks thru and gives you a different quote because they have hidden fees and you will be left with soggy we dirty carpet .
Jerry came in, saw what needed done, told me exactly what he was going to do, showed me the cost and got to work. No muss, no fuss, no upsell, no wasted time. He was so efficient it was mind blowing! He even got a few spots on the carpet that I'm pretty sure bothered HIM more than they bothered ME. Lol! The whole process (ventilation cleaning and sanitizing and couch cleaning) was done in 2.5 hrs. Totally worth it! I don't have the after picture of the vents, but I saw them and they're clean.