My wife just drive 2 hours to have them try to sell us clearly bad furnace boards. Said no guarantee even know their ebay listing said otherwise.
Diane Ostrowski
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February 12, 2024
These jokers bought out MasterTech and the first year was ok. Not as professional, proactive or friendly in reaching out to set up the maintenance appointments for the unit we bought and under warranty, but we willing to give them a chance. However, when this year they said it would be almost double the cost to have them do the bi-annual and required service checks to stay in compliance with our warranty, and then were snotty and rude when trying to justify the enourmous increase, I said, nope. Not dealing with that kind of uncalled for response, or gonna pay them a ridiculous amount of money to do so. Got a new company which is only $30 more and very accommodating and nice. So, happily kicking these folks to the curb. Go rip off others, but you are not gonna treat me that way.
Dwight Wallenius
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August 17, 2021
I have been using Master Tech for all of my HVAC needs for many years
including replacement of the furnace and air conditioner several times.
Their service has been excellent and their prices have been very fair.
The service technicians are very professional and courteous. They keep their appointment times, work fast and clean up everything when they are done. Mark, Chris and Hector have been great to work with. When you call to schedule a service call, the ladies are very professional and schedule the service call right away. You don't get a voicemail recording or have to wait for someone to call back. Master Tech is an excellent firm to do business with.
Amy Ann Peralta
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January 19, 2024
I was a previous customer of Air Solutions. Green Air took over and said that they would honor Air Solutions price when they solicited me for a cleaning. After the service was completed, I was given a much higher price and they would not honor their word. Descriptive practices, beware.
Keith Scotti
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November 28, 2023
Don’t attempt to use this company for their furnace cleaning services. Made an appointment 1mo in advance (Oct for a November cleaning) and had to take the day off for it. Received a call at 530pm the night before stating “they had other more important clients and could I reschedule”. They then were unable to give me a new date even though I waited 1 month already because they were “booked up”. If you are not an existing customer w this company don’t even bother.
Keith S
Algonquin
My wife just drive 2 hours to have them try to sell us clearly bad furnace boards. Said no guarantee even know their ebay listing said otherwise.
These jokers bought out MasterTech and the first year was ok. Not as professional, proactive or friendly in reaching out to set up the maintenance appointments for the unit we bought and under warranty, but we willing to give them a chance. However, when this year they said it would be almost double the cost to have them do the bi-annual and required service checks to stay in compliance with our warranty, and then were snotty and rude when trying to justify the enourmous increase, I said, nope. Not dealing with that kind of uncalled for response, or gonna pay them a ridiculous amount of money to do so. Got a new company which is only $30 more and very accommodating and nice. So, happily kicking these folks to the curb. Go rip off others, but you are not gonna treat me that way.
I have been using Master Tech for all of my HVAC needs for many years including replacement of the furnace and air conditioner several times. Their service has been excellent and their prices have been very fair. The service technicians are very professional and courteous. They keep their appointment times, work fast and clean up everything when they are done. Mark, Chris and Hector have been great to work with. When you call to schedule a service call, the ladies are very professional and schedule the service call right away. You don't get a voicemail recording or have to wait for someone to call back. Master Tech is an excellent firm to do business with.
I was a previous customer of Air Solutions. Green Air took over and said that they would honor Air Solutions price when they solicited me for a cleaning. After the service was completed, I was given a much higher price and they would not honor their word. Descriptive practices, beware.
Don’t attempt to use this company for their furnace cleaning services. Made an appointment 1mo in advance (Oct for a November cleaning) and had to take the day off for it. Received a call at 530pm the night before stating “they had other more important clients and could I reschedule”. They then were unable to give me a new date even though I waited 1 month already because they were “booked up”. If you are not an existing customer w this company don’t even bother. Keith S Algonquin