Franzen Heating and Cooling truly saved the day! On one of the coldest nights of the year, a part in my furnace went out, leaving me in a tough spot. They responded quickly and my furnace was back up and running within minutes. What really impressed me was their fairness. They could have charged a premium given the situation, but their pricing was completely reasonable. Exceptional service, honest pricing, and fast results. Highly recommend!
Roger K
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July 19, 2023
We recently had our Air Conditioning Unit checked out by Franzen Heating & Cooling. Turns out the compressor needed replacement. Franzen H&C was quick to handle the situation, verified the warranty, & replaced the compressor. So far so normal right? Well, let me tell you, we love businesses that appreciate their clientele & Franzen certainly does. From Jason Berry in the office to Shawn McNeela out in the field for installation, all was a welled oiled machine that ran like clockwork. We were kept in the "know" from arrival times, estimates, & explanations of each step of the service, to a call back to say thank you. There are certainly businesses that just want your money. Franzen wants to "earn" your patronage & it shows.
Judine H.
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January 28, 2025
A while ago I thought that my furnace was leaking and had Franzen investigate it. The furnace was not the culprit. Unfortunately it was my very old water heater that was the problem. I am lucky it didn't blow up, it was bad. I was quoted a decent price for a brand new heater with installation. What I am unhappy about is the price jumped up the next day when they arrived for installation. I am retired and living on a shoestring and it hit me hard. A friend showed me how inexpensive they are and I felt like an idiot and scammed out of my money. I know I needed to get a heater asap but between the cost and why do I really need
Megan Hancock
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October 30, 2024
Working with Franzen has been amazing. They are always professional, polite, and ready to address my concerns. I have never had an issue with Franzen and my family has been with them for years. I will always recommend them to anyone with heating or cooling needs!
Tim B
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August 07, 2024
Franzen did an outstanding job of helping me select and install a new furnace and heat pump for our house. They answered all my questions about moving to a heat pump and the advantages. No sales pressure, gave me a few days to think about it. Once I made my mind up they were ready to install the next business day. Installation went without issues and the install person walked me through everything before the job was completed. I highly recommend Franzen Heating and Cooling!
Franzen Heating and Cooling truly saved the day! On one of the coldest nights of the year, a part in my furnace went out, leaving me in a tough spot. They responded quickly and my furnace was back up and running within minutes. What really impressed me was their fairness. They could have charged a premium given the situation, but their pricing was completely reasonable. Exceptional service, honest pricing, and fast results. Highly recommend!
We recently had our Air Conditioning Unit checked out by Franzen Heating & Cooling. Turns out the compressor needed replacement. Franzen H&C was quick to handle the situation, verified the warranty, & replaced the compressor. So far so normal right? Well, let me tell you, we love businesses that appreciate their clientele & Franzen certainly does. From Jason Berry in the office to Shawn McNeela out in the field for installation, all was a welled oiled machine that ran like clockwork. We were kept in the "know" from arrival times, estimates, & explanations of each step of the service, to a call back to say thank you. There are certainly businesses that just want your money. Franzen wants to "earn" your patronage & it shows.
A while ago I thought that my furnace was leaking and had Franzen investigate it. The furnace was not the culprit. Unfortunately it was my very old water heater that was the problem. I am lucky it didn't blow up, it was bad. I was quoted a decent price for a brand new heater with installation. What I am unhappy about is the price jumped up the next day when they arrived for installation. I am retired and living on a shoestring and it hit me hard. A friend showed me how inexpensive they are and I felt like an idiot and scammed out of my money. I know I needed to get a heater asap but between the cost and why do I really need
Working with Franzen has been amazing. They are always professional, polite, and ready to address my concerns. I have never had an issue with Franzen and my family has been with them for years. I will always recommend them to anyone with heating or cooling needs!
Franzen did an outstanding job of helping me select and install a new furnace and heat pump for our house. They answered all my questions about moving to a heat pump and the advantages. No sales pressure, gave me a few days to think about it. Once I made my mind up they were ready to install the next business day. Installation went without issues and the install person walked me through everything before the job was completed. I highly recommend Franzen Heating and Cooling!