I was referred to Best Vac by Bissell. I was on my second replacement for a steam mop/vac. They were the warranty repair place that Bissell told me to take the vacuum to. For this first visit, Bissell didn’t have the parts and they got me a brand new replacement so that was awesome but after one I had to bring it back in…. they did a bit of research and realized that the second replacement I had gotten was manufactured on or around the same day so it may have been a defect so they got me a brand new one for a third time that was not manufactured on her around that time. They tested it and called me to let me know that I could come pick it up and that it should be working good! Since there a warranty Repair company I know they didn’t get paid for any of this work getting me these replacements and they were so courteous and quick and personable when I picked up my vacuum. I would definitely come here in the future to purchase a vacuum because I know that if anything goes wrong, they will take care of me 100%. And in my experience, there is always something going wrong with vacuums and Purchasing a vacuum from a reliable company that will offer customer service beyond the purchase date is probably the most important part of purchasing a vacuum!!! Five stars, no 10 stars!
Phyllis Johnsen
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January 08, 2025
True to the name BEST VAC! Great service, high quality products. Excellent place for vacuums and cleaning accessories.
Lou Tomala
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July 25, 2024
Their product knowledge guided me to an excellent purchase. Also the fact Best Vac services what the sell, Very satisfied with my Ideal air purifier.
John Jennings
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October 28, 2024
The saleswoman who helped me should teach car, mattress, and other salesmen. I came in with an idea of what I wanted, but the saleswoman answered all of my questions thoroughly, showed me about 4 different vacuums and had me use them in store, checked me out, filled out the warranty, all in 30 minutes. Didn't try to upsell or add other items, just straight information and I appreciated it. First time buying from here, would recommend.
Casey Clabby
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January 08, 2025
So knowledgeable! They don’t try to sell you more than you need. Answers questions and demonstrates how to use your new vacuum before you take it home. The only place we will go!
I was referred to Best Vac by Bissell. I was on my second replacement for a steam mop/vac. They were the warranty repair place that Bissell told me to take the vacuum to. For this first visit, Bissell didn’t have the parts and they got me a brand new replacement so that was awesome but after one I had to bring it back in…. they did a bit of research and realized that the second replacement I had gotten was manufactured on or around the same day so it may have been a defect so they got me a brand new one for a third time that was not manufactured on her around that time. They tested it and called me to let me know that I could come pick it up and that it should be working good! Since there a warranty Repair company I know they didn’t get paid for any of this work getting me these replacements and they were so courteous and quick and personable when I picked up my vacuum. I would definitely come here in the future to purchase a vacuum because I know that if anything goes wrong, they will take care of me 100%. And in my experience, there is always something going wrong with vacuums and Purchasing a vacuum from a reliable company that will offer customer service beyond the purchase date is probably the most important part of purchasing a vacuum!!! Five stars, no 10 stars!
True to the name BEST VAC! Great service, high quality products. Excellent place for vacuums and cleaning accessories.
Their product knowledge guided me to an excellent purchase. Also the fact Best Vac services what the sell, Very satisfied with my Ideal air purifier.
The saleswoman who helped me should teach car, mattress, and other salesmen. I came in with an idea of what I wanted, but the saleswoman answered all of my questions thoroughly, showed me about 4 different vacuums and had me use them in store, checked me out, filled out the warranty, all in 30 minutes. Didn't try to upsell or add other items, just straight information and I appreciated it. First time buying from here, would recommend.
So knowledgeable! They don’t try to sell you more than you need. Answers questions and demonstrates how to use your new vacuum before you take it home. The only place we will go!