We couldn’t be happier with the Francis Home environnement team!
We had a heat pump installed and it was impeccable service from sales to installation. Bas the sales rep was super friendly and answered all my questions in a parient manner.
The installation team consisted of 3 people and they were prompt, courteous and friendly throughout the whole day! The thing that impressed me the most was how clean and tidy they left the working space and they even rolled up the red carpet prior to starting.
Wow! I won’t hesitate to hire them again!
Kevin “Master Chief” Conroy
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September 01, 2024
From sales to service, the Francis team delivered on all counts. Emad, Cody, and Shane made the replacement of our old AC unit look easy. And the best part, our house is not hot and humid anymore.
We purchased a Lennox ML 14, 1.5 ton unit with 10/10 warranty for $4200 CAD + tax.
I would definitely recommend them.
Kevin O'Brien
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September 06, 2024
Bradley communicated worth me via text to inform me he was in his way. When he arrived, he removed his footwear and was prompt about completing his thorough furnace maintenance procedure. He explained everything he was doing, discovered and fixed a potential problem and provided an opportunity for questions. He left the area neat and clean after explaining possible service plans I made be interested in. He in no way tried to push any product, he simply stated what was offered with Francis.
Muhammad Talha
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June 06, 2024
I recently had Shane from Frances Home Environment install both a furnace and an AC unit in my home, and I couldn't be more pleased with his service. Shane was professional, punctual, and highly knowledgeable about the installation process. He explained everything in detail, ensuring I understood how the systems work and how to maintain them.
The installation was seamless and completed within the promised timeframe. Shane's attention to detail was evident, and he left the work area clean and tidy. My new furnace and AC are working perfectly, providing a comfortable environment in my home.
I highly recommend Shane from Frances Home Environment for any HVAC installations. His expertise and dedication to customer satisfaction are truly commendable. Thank you, Shane, for your excellent work!
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Would you like any further modifications?
Gail B
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August 04, 2024
Great service. Hans took the time to explain my options.
Update: The team came back and did a great job in installation of our new furnace, AC and hot water tank. They arrived on time, were respectful and the installation was smooth. At the end of a long & hot day, they took the time to explain everything they did ! I would highly recommend !
Our Address
38 Antares Dr Suite 400, Ottawa, ON K2E 7V2, Canada
We couldn’t be happier with the Francis Home environnement team! We had a heat pump installed and it was impeccable service from sales to installation. Bas the sales rep was super friendly and answered all my questions in a parient manner. The installation team consisted of 3 people and they were prompt, courteous and friendly throughout the whole day! The thing that impressed me the most was how clean and tidy they left the working space and they even rolled up the red carpet prior to starting. Wow! I won’t hesitate to hire them again!
From sales to service, the Francis team delivered on all counts. Emad, Cody, and Shane made the replacement of our old AC unit look easy. And the best part, our house is not hot and humid anymore. We purchased a Lennox ML 14, 1.5 ton unit with 10/10 warranty for $4200 CAD + tax. I would definitely recommend them.
Bradley communicated worth me via text to inform me he was in his way. When he arrived, he removed his footwear and was prompt about completing his thorough furnace maintenance procedure. He explained everything he was doing, discovered and fixed a potential problem and provided an opportunity for questions. He left the area neat and clean after explaining possible service plans I made be interested in. He in no way tried to push any product, he simply stated what was offered with Francis.
I recently had Shane from Frances Home Environment install both a furnace and an AC unit in my home, and I couldn't be more pleased with his service. Shane was professional, punctual, and highly knowledgeable about the installation process. He explained everything in detail, ensuring I understood how the systems work and how to maintain them. The installation was seamless and completed within the promised timeframe. Shane's attention to detail was evident, and he left the work area clean and tidy. My new furnace and AC are working perfectly, providing a comfortable environment in my home. I highly recommend Shane from Frances Home Environment for any HVAC installations. His expertise and dedication to customer satisfaction are truly commendable. Thank you, Shane, for your excellent work! --- Would you like any further modifications?
Great service. Hans took the time to explain my options. Update: The team came back and did a great job in installation of our new furnace, AC and hot water tank. They arrived on time, were respectful and the installation was smooth. At the end of a long & hot day, they took the time to explain everything they did ! I would highly recommend !