As always a great job by JC Robinson. My 15+ year old natural gas furnace had a cracked heat exchanger, defective gas valve and a few other things identified by the service tech. Sales got out within a couple days despite it being their busy time, issued a quote quickly and did the install the next working day along with a new A/C. The installation crew and the service tech all did a great job and everything was installed and up and running. Been a JC Robinson customer for over fifteen years and their service has been stellar. Quick to respond and also knowledgeable and capable people. They are an excellent company and have excellent staff!
James Tierney
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September 12, 2024
JC Robinson's installed a three headed heat pump for me recently. I must say I am a very particular homeowner and Robinson's did not disappoint. The placing, and installation of the heat pump was flawless and the difference it makes in my house is like night & day. I should also point out that everyone we communicated with were friendly, and informative. I would recommend this company for any heating or air conditioning need.
Shaun Dorion
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September 26, 2024
Called for a quote for a new system for my home. Was told they service my area (just outside of Ottawa). Sales guy calls back and I explain I am looking for a heat pump and electric furnace back up and he says they don't service my area (7 minutes from Orleans) and that they don't sell the products I am looking for. Also said he didn't know how a heat pump and electric furnace would work together....which can clearly do sell as they are listed on their website. Guess I will call a company who does understand how that works.
Kenric Edwards
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November 09, 2023
J.C. Robinson installed our Daikin central air conditioning unit five years ago. It's never had a problem and sufficiently cools our 1870 house. Their price was quite fair and the installation into our furnace's forced air system was seamless and relatively simple.
Last winter, we had Robinson's install an Aprilaire whole-house humidifying unit into the furnace duct-work to increase the moisture level during the heating season. This has worked amazingly, increasing our home humidity from about 22% to 45%-50%. The house is much more comfortable and has reduced dry itchy skin issues. Also much better for home interior - the furniture, wood trim, musical instruments, even the paint!
Highest recommendations for J.C. Robinson's - excellent pricing (true to their quote!), great service, and top-notch products.
kim kennedy
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October 30, 2024
Had JC install our new furnace 4 yrs ago. No problems, decent service. Had regular maintenance done over 3 years, No issues, until a couple of weeks ago. Tech shows up, very friendly, checks everything, no problems. Three days later, furnace craps out! Called JC, tech shows up later. States we should get a new hot water tank as well as a new AC unit. Hot water tank is 4 years old, AC unit is fine. Then informs us the 'panel' on the furnace is 'fried' and has to be replaced. (He's kinda of pissy at this point) maybe because we didn't purchase anything?? Then, out of the blue tells us he'll have to TAG our hot water tank because there are walls and a door surrounding both the furnace and tank, and because there is a toilet and shower in the laundry room! Apparently doesn't meet code because of potential ventilation issues! Why after this long, had no one else either seen this during the regular yearly inspections, and why was the 'panel' fried on a 4 year old year old furnance when it was just checked a few days earlier?When I contacted JC, they didn't seem to have a CLUE what I was talking about! Then had to call ENBRIDGE, and can't speak with a HUMAN BEING!!! Not impressed and had been advised we have until the 14th to have everything done! The recording from Enbridge (today) says we have 42 days to complete everything! Really frustrating!
As always a great job by JC Robinson. My 15+ year old natural gas furnace had a cracked heat exchanger, defective gas valve and a few other things identified by the service tech. Sales got out within a couple days despite it being their busy time, issued a quote quickly and did the install the next working day along with a new A/C. The installation crew and the service tech all did a great job and everything was installed and up and running. Been a JC Robinson customer for over fifteen years and their service has been stellar. Quick to respond and also knowledgeable and capable people. They are an excellent company and have excellent staff!
JC Robinson's installed a three headed heat pump for me recently. I must say I am a very particular homeowner and Robinson's did not disappoint. The placing, and installation of the heat pump was flawless and the difference it makes in my house is like night & day. I should also point out that everyone we communicated with were friendly, and informative. I would recommend this company for any heating or air conditioning need.
Called for a quote for a new system for my home. Was told they service my area (just outside of Ottawa). Sales guy calls back and I explain I am looking for a heat pump and electric furnace back up and he says they don't service my area (7 minutes from Orleans) and that they don't sell the products I am looking for. Also said he didn't know how a heat pump and electric furnace would work together....which can clearly do sell as they are listed on their website. Guess I will call a company who does understand how that works.
J.C. Robinson installed our Daikin central air conditioning unit five years ago. It's never had a problem and sufficiently cools our 1870 house. Their price was quite fair and the installation into our furnace's forced air system was seamless and relatively simple. Last winter, we had Robinson's install an Aprilaire whole-house humidifying unit into the furnace duct-work to increase the moisture level during the heating season. This has worked amazingly, increasing our home humidity from about 22% to 45%-50%. The house is much more comfortable and has reduced dry itchy skin issues. Also much better for home interior - the furniture, wood trim, musical instruments, even the paint! Highest recommendations for J.C. Robinson's - excellent pricing (true to their quote!), great service, and top-notch products.
Had JC install our new furnace 4 yrs ago. No problems, decent service. Had regular maintenance done over 3 years, No issues, until a couple of weeks ago. Tech shows up, very friendly, checks everything, no problems. Three days later, furnace craps out! Called JC, tech shows up later. States we should get a new hot water tank as well as a new AC unit. Hot water tank is 4 years old, AC unit is fine. Then informs us the 'panel' on the furnace is 'fried' and has to be replaced. (He's kinda of pissy at this point) maybe because we didn't purchase anything?? Then, out of the blue tells us he'll have to TAG our hot water tank because there are walls and a door surrounding both the furnace and tank, and because there is a toilet and shower in the laundry room! Apparently doesn't meet code because of potential ventilation issues! Why after this long, had no one else either seen this during the regular yearly inspections, and why was the 'panel' fried on a 4 year old year old furnance when it was just checked a few days earlier?When I contacted JC, they didn't seem to have a CLUE what I was talking about! Then had to call ENBRIDGE, and can't speak with a HUMAN BEING!!! Not impressed and had been advised we have until the 14th to have everything done! The recording from Enbridge (today) says we have 42 days to complete everything! Really frustrating!