Kris was wonderful! He arrived on time and proceeded to work in my scary basement which had had a small flood 2 days earlier. Things were piled everywhere, but he graciously said it didn't bother him. He was friendly and efficient. I would ask for him next time..
Murray MacIntosh
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September 12, 2024
OHS was able to reschedule an appointment to a more convenient time (two days earlier). Niko arrived slightly ahead of time which was great. He was courteous and efficient and gave me some good advice. Thank you Niko and OHS!
Bentley Hicks
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July 28, 2024
Pierre was punctual, appeared to take his time doing the diagnostic, and informed me of his findings. He was very patient with me as I tried to assess options and consider what next steps would be. Overall a very positive experience!
Pierre's return visit to recharge the system was amazing! He was able to come back the day after the initial diagnostic call - AND he stayed until after 6pm to clean both of the inside fan units so as to eliminate mold and restore the units to better efficiency! 1st class work all around!
Sean Meunier
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September 10, 2024
Very tidy install and great work by technician(s). Troy and his assistant did a great job with the new tank install , they added a little more room in the area with the way they installed. All parts look and work great!
Bryson Hayes
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July 18, 2024
I am always impressed with the customer service from Ottawa Home Services, who we used for a heat pump installation. From the initial quote call to a more recent maintenance call, the staff take the time to make appropriate recommendations. It really feels like a service as opposed to a contractor making a sale.
I am certain that every staff deserves praise, but I am highlighting Taylor Sanders who was punctual, personable and respectful. We appreciated that he went through the maintenance checklist with us and left our space clean and as it was. Thanks again Taylor!
Kris was wonderful! He arrived on time and proceeded to work in my scary basement which had had a small flood 2 days earlier. Things were piled everywhere, but he graciously said it didn't bother him. He was friendly and efficient. I would ask for him next time..
OHS was able to reschedule an appointment to a more convenient time (two days earlier). Niko arrived slightly ahead of time which was great. He was courteous and efficient and gave me some good advice. Thank you Niko and OHS!
Pierre was punctual, appeared to take his time doing the diagnostic, and informed me of his findings. He was very patient with me as I tried to assess options and consider what next steps would be. Overall a very positive experience! Pierre's return visit to recharge the system was amazing! He was able to come back the day after the initial diagnostic call - AND he stayed until after 6pm to clean both of the inside fan units so as to eliminate mold and restore the units to better efficiency! 1st class work all around!
Very tidy install and great work by technician(s). Troy and his assistant did a great job with the new tank install , they added a little more room in the area with the way they installed. All parts look and work great!
I am always impressed with the customer service from Ottawa Home Services, who we used for a heat pump installation. From the initial quote call to a more recent maintenance call, the staff take the time to make appropriate recommendations. It really feels like a service as opposed to a contractor making a sale. I am certain that every staff deserves praise, but I am highlighting Taylor Sanders who was punctual, personable and respectful. We appreciated that he went through the maintenance checklist with us and left our space clean and as it was. Thanks again Taylor!